If a website uses excessive server resources or causes performance, stability, or security issues, we may temporarily suspend the affected website, account, or directory while the issue is reviewed. In many cases, we may be able to suspend only the problem directory rather than the entire account, with the goal of keeping your website online whenever possible while protecting all accounts on the server. Each situation is handled on a case-by-case basis.
If your website is found to be causing resource-related problems, we will notify you as soon as possible by email with details about the issue and any steps needed to correct it.
There is no exact way to predict how many server resources a website will use, since usage depends on traffic levels, scripts, plugins, and how the website is built. If your website begins using excessive resources, it may be temporarily limited, throttled, or suspended in order to protect overall server stability.
Excessive resource usage is uncommon, but it can happen as a result of spam activity, compromised websites, or poorly coded or outdated scripts. You are responsible for the software, scripts, and code used on your website. We strongly recommend working with a qualified developer who understands website performance and security.
If your website consistently requires more resources than shared hosting can reasonably provide, we may recommend moving to a more suitable hosting environment, such as VPS or dedicated hosting.
