Nameservers and DNS records help direct your domain name to the correct website, email service, and other online services.
In simple terms, nameservers tell the internet where your domain’s DNS is managed, while DNS records control where specific services for your domain point, such as your website or email.
When You May Need to Make Changes
If your domain name is registered with another company and you want to use hosting with Further Design Group, you may need to update either your nameservers or your DNS records.
However, please do not make any changes until your hosting account is ready.
Before Changing Nameservers
Before switching nameservers, you should first get a copy of your current DNS records from your existing host or provider. These records may control your website, email, and other important services. If they are not set up correctly before the switch, some services may stop working.
Because Further Design Group manually sets up hosted nameservers, you will need to submit a support ticket before making any nameserver changes. We will create the necessary host records first and let you know when it is safe to update your domain.
In Many Cases, Changing Nameservers Is Not Required
Changing nameservers is not always the best option.
If your DNS records are already managed with your registrar or current DNS provider, it may be easier to leave your nameservers where they are and simply update your website’s A record to point to your new hosting account. This often helps avoid interruptions to email and other services that are already working properly.
If Your Domain Is Registered Through Further Design Group
If your domain name is registered through Further Design Group and you want to use DNS from another provider, you can log in to your account at https://www.furtherdesigngroup.com/support.
From the Domain Names section, you can manage your domain using the DNS information provided by your hosting company.
DNS Propagation
When you make a DNS change, it may take some time for the update to appear everywhere on the internet.
In many cases, changes begin working within a few hours, but full propagation can take up to 24 to 48 hours. During this time, some visitors may still see the old website or server while others see the new one. This is normal and happens because DNS information is temporarily cached in different places across the internet.
Need Help?
If you are not sure whether you should change your nameservers or only update your DNS records, please submit a support ticket and we will be happy to help.
